API Status

Current operational status of The Give Hub's services and APIs.

Partial System Outage

Last updated: March 16, 2025 04:30 UTC

Current Status

Core API (v2.x)
Operational
Webhooks
Operational
Blockchain Services
Degraded Performance
Authentication
Operational
SDKs & Libraries
Operational

Regional Status

Global
Operational
Africa
Operational
Europe
Operational
Americas
Operational
Asia Pacific
Operational

System Metrics

99.98%
30-Day Uptime
42ms
Average Response Time
99.99%
Webhook Delivery Rate
API Uptime History
Core API - Last 30 Days
Feb 15 Feb 25 Mar 5 Mar 15
Blockchain Services - Last 30 Days
Feb 15 Feb 25 Mar 5 Mar 15

Recent Incidents

Degraded Performance: Blockchain Services

Investigating
March 16, 2025

We are currently investigating degraded performance with our Stellar blockchain integration services. This may affect transaction speeds and milestone verification processes.

11:30 UTC

Engineering team identified the issue with Stellar network congestion. We are implementing temporary routing through alternative validators to improve performance.

04:30 UTC

We are investigating reports of slow transaction processing times and occasional timeouts with blockchain services.

Webhook Delivery Delays

Resolved
March 2-3, 2025

Some webhook deliveries experienced delays of up to 15 minutes. No webhooks were lost, but delivery timing was affected.

March 3, 10:15 UTC

The issue has been fully resolved. All webhooks are now being delivered in real-time.

March 3, 02:45 UTC

We've identified the cause as a queue processing bottleneck. Implementing fixes now.

March 2, 22:30 UTC

We are investigating reports of delayed webhook deliveries. Current delays range from 5-15 minutes. No webhooks are being dropped.

API Authentication Issues

Resolved
February 15, 2025

Some users experienced intermittent authentication failures when using API keys.

18:45 UTC

The issue has been fully resolved. All authentication systems are functioning normally. Root cause was identified as a configuration error during database maintenance.

16:20 UTC

We have identified the issue and deployed a fix. Services are recovering.

15:10 UTC

We are investigating reports of authentication failures. Some API requests are returning 401 errors intermittently.

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Scheduled Maintenance

We perform regular maintenance to ensure optimal performance and reliability.

Date Time (UTC) Services Affected Expected Duration
March 18, 2025 02:00 - 04:00 Authentication, Webhooks ~30 minutes
March 25, 2025 01:00 - 03:00 Blockchain Services ~1 hour

Historical Uptime

Time Period Core API Webhooks Blockchain Authentication
Past 30 days 99.98% 99.99% 98.92% 99.95%
Past 90 days 99.97% 99.98% 99.51% 99.93%
Past 12 months 99.95% 99.93% 99.87% 99.94%